Certificate III in Business

Certificate III in Business


Prepare yourself for administration or entry level roles with this Certificate III in Business.

This business program will give you an understanding of workplace procedures; including WHS processes, financial record keeping, monitoring and maintaining resource usage and skills to write business documents.

Study Options




Career opportunities




Course length

Study mode


Start date


Qualification Description

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge.

They may provide technical advice and support to a team.

Course Structure

There are 12 units in this qualification:

  • BSBWHS302 – Apply knowledge of WHS legislation in the workplace
  • BSBADM311 – Maintain business resources
  • BSBCMM301 – Process customer complaints
  • BSBCUS301 – Deliver and monitor service to customers
  • BSBDIV301 – Work effectively with diversity
  • BSBFLM303 – Contribute to effective workplace relationships
  • BSBFLM305 – Support operational plan
  • BSBFLM306 – Provide workplace information and resourcing plans
  • BSBFLM309 – Support continuous improvement systems and processes
  • BSBFLM311 – Support a workplace learning environment
  • BSBFLM312 – Contribute to team effectiveness
  • BSBINM301 – Organise workplace information¬†

Support and Delivery


Study anywhere

You will have access to an industry-leading LMS to study from, which is compatible with any device and can be accessed 24/7



Access our online community hub to ask like-minded people those burning questions, or even to form a study group.


Experience Teachers

You have access to our industry teachers, who can guide and nurture your throughout your course


Industry Connections

We tailor your support needs and connect you with the right people as and when needed


What do I get with my studies?

We will provide everything that you need to be successful in your course. This may include:

  • Prescribed textbook
  • Student email address and access to Microsoft Office
  • Access to our online LMS
  • 1-on-1 support from a trainer and assessor
  • Access to online forums and instant messaging
  • and much more.

Have a Question or Ready to Enrol?