BSB42015

Certificate IV in Leadership and Management

Certificate IV in Leadership and Management

BSB42015

The Certificate IV in Leadership and Management is an excellent firs instance qualification for supervisors, team leaders and managerial staff – or for any individual who aspires to a management role in the future.

Are you great on the tools, operationally exceptional but lack the management experience, then this is the course for you.

Study Options

RPL

Online

Face-to-face

Career opportunities

RPL

Prerequisites

Location

Course length

Study mode

Assessment

Start date

Price

Qualification Description

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information form a variety of sources.

Course Structure

There are 12 units in this qualification:

  • BSBLDR401 – Communicate effectively as a workplace leader
  • BSBLDR402 – Lead effective workplace relationships
  • BSBLDR403 – Lead team effectiveness
  • BSBMGT402 – Implement operational plan
  • BSBCMM401 – Make a presentation
  • BSBCOM405 – Conduct work within a compliance framework
  • BSBCUS402 – Coordinate implementation of customer service strategies
  • BSBCUS402 – Address customer needs
  • BSBCUS403 – Implement customer services standards
  • BSBINM401 – Implement workplace information system
  • BSBLED401 – Develop teams and individuals
  • BSBMGT401 – Show leadership in the workplace

Support and Delivery

01.

Study anywhere

You will have access to an industry-leading LMS to study from, which is compatible with any device and can be accessed 24/7

02.

Community

Access our online community hub to ask like-minded people those burning questions, or even to form a study group.

03.

Experience Teachers

You have access to our industry teachers, who can guide and nurture your throughout your course

04.

Industry Connections

We tailor your support needs and connect you with the right people as and when needed

05.

What do I get with my studies?

We will provide everything that you need to be successful in your course. This may include:

  • Prescribed textbook
  • Student email address and access to Microsoft Office
  • Access to our online LMS
  • 1-on-1 support from a trainer and assessor
  • Access to online forums and instant messaging
  • and much more.

Have a Question or Ready to Enrol?