Diploma of Business Administration

Diploma of Business Administration


The Diploma of Business Administration sharpens the managerial expertise for clerical and administrative staff. Participants train in the essential skills that ensure superior professional performance across a range of industries. The diploma is designed to provide individuals with a planning and organisational perspective of administration departments that goes beyond day to day operation.

Study Options




Career opportunities




Course length

Study mode


Start date


Qualification Description

This qualification would apply to individuals with various job titles including administration managers, general officer managers and office managers. Individuals in these roles may possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team. 

Course Structure

There are 8 units in this qualification:

  • BSBADM502 – Manage meetings
  • BSBADM504 – Plan and implement administrative systems
  • BSBADM506 – Manage business document design and development
  • BSBPMG522 – Undertake project work
  • BSBFIM502 – Manage payroll
  • BSBCUS501 – Manage quality customer service
  • BSBINN301 – Promote innovation in a team environment
  • BSBMGT502 – Manage people performance

Support and Delivery


Study anywhere

You will have access to an industry-leading LMS to study from, which is compatible with any device and can be accessed 24/7



Access our online community hub to ask like-minded people those burning questions, or even to form a study group.


Experience Teachers

You have access to our industry teachers, who can guide and nurture your throughout your course


Industry Connections

We tailor your support needs and connect you with the right people as and when needed


What do I get with my studies?

We will provide everything that you need to be successful in your course. This may include:

  • Prescribed textbook
  • Student email address and access to Microsoft Office
  • Access to our online LMS
  • 1-on-1 support from a trainer and assessor
  • Access to online forums and instant messaging
  • and much more.

Have a Question or Ready to Enrol?