Diploma of Leadership and Management

Diploma of Leadership and Management


With the latest theories and practical approaches to leadership and management, the Diploma of Leadership and Management is a nationally recognised business qualification designed to help plan, execute and evaluate your own work and the work of your team.

Study Options




Career opportunities




Course length

Study mode


Start date


Qualification Description

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

They plan, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesis information from a variety of sources.

Course Structure

There are 12 units in this qualification:

  • BSBLDR502 – Lead and manage effective workplace relationships
  • BSBLDR511 – Develop and use emotional intelligence
  • BSBMGT517 – Manage operational plan
  • BSBWOR502 – Lead and manage team effectiveness
  • BSBCUS501 – Manage quality customer service
  • BSBFIM501 – Manage budgets and financial plans
  • BSBHRM405 – Support the recruitment, selection and induction of staff
  • BSBINN502 – Build and sustain an innovative work environment
  • BSBLDR513 – Communicate with influence
  • BSBMGT502 – Manage people performance
  • BSBMGT516 – Facilitate continuous improvement
  • BSBHRM512 – Develop and manage performance-management processes

Support and Delivery


Study anywhere

You will have access to an industry-leading LMS to study from, which is compatible with any device and can be accessed 24/7



Access our online community hub to ask like-minded people those burning questions, or even to form a study group.


Experience Teachers

You have access to our industry teachers, who can guide and nurture your throughout your course


Industry Connections

We tailor your support needs and connect you with the right people as and when needed


What do I get with my studies?

We will provide everything that you need to be successful in your course. This may include:

  • Prescribed textbook
  • Student email address and access to Microsoft Office
  • Access to our online LMS
  • 1-on-1 support from a trainer and assessor
  • Access to online forums and instant messaging
  • and much more.

Have a Question or Ready to Enrol?