Diploma of Information Technology

Diploma of Information Technology


In this qualification ICT50118 Diploma of Information Technology, students will learn the fundamentals of administration and management of ICT support across a wide range of general technologies.

Develop high-level technical skills in ICT areas such as networking, IT support, database development, programming and web development – providing you with the qualifications you needs to take on managerial and senior roles in an IT environment.

Study Options




Career opportunities




Course length

Study mode


Start date


Qualification Description

This qualification provides the skills and knowledge for an individual to administer and manage information and communication technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies.

Persons working at this level provide a broader (rather than specialised) ICT support function, applying a wide range of higher-level technical skills in ICT areas such as networking, IT support, database development, programming and web development.

Course Structure

There are 20 units in this qualification:

  • CHCADV001 – Facilitate the interests and rights of clients
  • CHCCCS004 – Assess co-existing needs
  • CHCCOM002 – Use communication to build relationships
  • CHCDIV001 – Work with diverse people
  • CHCLEG001 – Work legally and ethically
  • CHCPRP001 – Develop and maintain networks and collaborative partnerships
  • HLTWHS003 – Maintain work health and safety

Contact Skills Recognition International on choosing 7 electives based on different areas of specialisation and your design learning outcomes.

Support and Delivery


Study anywhere

You will have access to an industry-leading LMS to study from, which is compatible with any device and can be accessed 24/7



Access our online community hub to ask like-minded people those burning questions, or even to form a study group.


Experience Teachers

You have access to our industry teachers, who can guide and nurture your throughout your course


Industry Connections

We tailor your support needs and connect you with the right people as and when needed


What do I get with my studies?

We will provide everything that you need to be successful in your course. This may include:

  • Prescribed textbook
  • Student email address and access to Microsoft Office
  • Access to our online LMS
  • 1-on-1 support from a trainer and assessor
  • Access to online forums and instant messaging
  • and much more.

Have a Question or Ready to Enrol?