Diploma of Retail Leadership

Diploma of Retail Leadership


This qualification provides the skills and knowledge required by those who hold or wish to hold higher management positions.

It applies to those who are providing support to senior management in a larger retail or wholesale outlet or who are responsible for managing a retail store or wholesale outlet.

Study Options




Career opportunities




Course length

Study mode


Start date


Qualification Description

This qualification reflects the role of individuals who manage a retail business, multiple retail stores or departments, following a business strategy to deliver profitable results for the organisation.

These individuals support senior management and provide leadership to retail teams. They plan and evaluate the work of self and others, operating with autonomy and responsibility for personal outputs.

This qualification provides a pathway to work in a range of retail settings including specialty retailers, supermarkets, department stores, and quick service restaurants.

Course Structure

There are 10 units in this qualification:

  • SIRRSTR001 – Undertake strategic planning in retail
  • SIRXCHA002 – Lead the change process
  • SIRXMGT003 – Provide leadership to others
  • SIRRRTF003 – Drive retail profitability
  • BSBLDR503 – Communicate with influence
  • BSBHRM506 – Manage recruitment selection and induction processes
  • BSBHRM604 – Manage employee relations
  • SIRRMRM001 – Plan merchandise buying strategy
  • BSBWHS501 – Ensure a safe workplace
  • SIRXSLS004 – Drive sales results

Support and Delivery


Study anywhere

You will have access to an industry-leading LMS to study from, which is compatible with any device and can be accessed 24/7



Access our online community hub to ask like-minded people those burning questions, or even to form a study group.


Experience Teachers

You have access to our industry teachers, who can guide and nurture your throughout your course


Industry Connections

We tailor your support needs and connect you with the right people as and when needed


What do I get with my studies?

We will provide everything that you need to be successful in your course. This may include:

  • Prescribed textbook
  • Student email address and access to Microsoft Office
  • Access to our online LMS
  • 1-on-1 support from a trainer and assessor
  • Access to online forums and instant messaging
  • and much more.

Have a Question or Ready to Enrol?